Privacy
What Ronda collects, what it does not, and who else sees anything. Written to match how the site is actually built.
Last updated 25 August 2026
The short version
- We do not record calls. No video or audio is ever saved, by us or anyone.
- We do not store chat messages. They pass between browsers and are gone when the call ends.
- We never see your card details. Payments are handled by a payment company.
- We never store your ID documents. Verification is done by a service that checks and tells us pass or fail.
- We do keep account details, and a record of which calls happened, when, and for how long — because that is how people get charged and paid.
What we collect
Your account
- Email address and password (stored hashed — we cannot read it).
- Username, profile photo if you add one, and preferred language.
- Whether you are male or female, chosen at sign-up. This decides who pays and who is paid.
- Whether you are verified and approved, if you are on the paid side.
- Whether you are showing as online.
Calls
- Who spoke to whom, when it started, when it ended, and how many seconds you were both connected.
- How many of those seconds were free and how many were charged.
- Your minute balance, or your earnings total.
Not the call itself. We hold the fact that a call happened and how long it lasted, and nothing about what was said or shown.
People
- Who you have added to your friends list.
- How many times you have turned down a call from a particular person — this is what makes you invisible to them after the second refusal. Only you can see this, never them.
- That you are waiting to be matched, while you are waiting.
Money
- What you bought and when.
- If you are paid: your withdrawal address and network, and your payout history.
- Your withdrawal details are visible only to you. Nobody you talk to can see them.
Technical
- IP address, browser and device, and error logs, kept by our hosting providers.
- Two cookies: one that keeps you signed in, and one that remembers your language. No advertising or tracking cookies.
Three things you should know about how calls work
Your messages are translated by an outside service
If you and the other person read different languages, each chat message is sent to Anthropic to be translated, and the translation comes back. The message leaves your browser and passes through them. It is not stored by us, and Anthropic does not use it to train models, but it is not private between the two of you either. If you would rather that did not happen, set your language to the same one the other person is using — when both sides match, nothing is sent anywhere.
The other person’s browser learns your IP address
Video and audio travel directly between the two browsers whenever possible, which is why quality is good and why we never see the call. The cost of a direct connection is that each browser has to know where to send data, so the person you are talking to can see your IP address, which reveals roughly what city you are in. This is true of every video call that connects directly, not just ours. If this matters to you, use a VPN.
Sometimes video is relayed
When a direct connection cannot be made — some networks and firewalls prevent it — the call is relayed through Cloudflare instead. The stream is encrypted end to end and Cloudflare cannot see it, but the traffic passes through their servers. The call screen tells you when this is happening.
Who else is involved
- Supabase — the database and sign-in system.
- Vercel — hosting.
- Cloudflare — call relay when a direct connection fails.
- Anthropic — message translation, as above.
- A payment company — card and PayPal payments. They see your payment details; we do not.
- An identity verification service — checks documents for the paid side. They see the document; we see only pass or fail.
We do not sell your information, and we never will. We do not share it with advertisers or data brokers. We disclose it only where the law requires, or to report a crime — in particular, anything involving a minor.
How long we keep things
- Chat messages: not kept at all.
- Video and audio: not kept at all.
- Call records (who, when, how long): kept while your account exists, and afterwards where we need them for tax and accounting.
- Payment and payout records: kept as long as tax law requires, typically seven years.
- Account details: deleted when you close your account, except what we must keep for the reasons above.
- Removed accounts: we keep enough to stop the same person signing up again.
Your choices
Wherever you live, you can ask us to show you what we hold about you, correct it, delete it, or send you a copy. Write to privacy@ronda.live and we will reply within 30 days.
If you are in the UK or the European Economic Area, you also have the right to object to or restrict how we use your information, and to complain to your data protection authority. If you are in California, you have the right to know what we collect, to delete it, and not to be treated differently for asking. We do not sell or share personal information as those laws define it.
You can close your account yourself from your profile at any time.
Where your information goes
Ronda is run from Canada, and the services above operate in Canada, the United States and the European Union. Using Ronda means your information may be handled in those places.
Under 18
Ronda is for adults and nobody under 18 may use it. We do not knowingly collect anything from a minor. If we find an account belongs to someone under 18 we delete it immediately. If you believe a minor is using Ronda, tell us at once.
Security
Connections are encrypted. Passwords are hashed. Access rules are enforced by the database itself rather than only by the app, so one mistake in the interface cannot expose someone else’s information. No system is perfect; if something goes wrong and it affects you, we will tell you.
Changes
If we change this materially we will tell you before it takes effect.